We at RABATECH respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to update your contact information, remove your name from our mailing list, or answer any questions you may have about our privacy practices.
What types of information does RABATECH collect and use about me and how does RABATECH use the information?
We collect and use information about you to communicate with you about our products, services and promotions. We also collect information to improve the shopping experience of RABATECH consumers. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
When you request a catalog from us, you provide us with contact information, such as your name, address, phone number and email address, so we may fulfill your request.
When you subscribe to our email list, you provide us information such as your email address, name and ZIP code so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. If you've signed up to receive email from us, you'll continue to find RABATECH in your inbox.
When you order or purchase you may be required to give us contact and payment information (such as credit card information) so we may process your order. When you pay for a product using a credit card, we use your credit card information only to fulfill your order and for other internal purposes.
If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
When you visit our web site, we also collect anonymous information from you. This includes the Internet browser you are using; the computer operating system you are using, time spent visiting the web site, usage patterns within the web site, and the domain name of the web site from which you linked to our site. This information is not matched to your personal information and does not personally identify you. We collect this information to help improve your experience on the web site. Additionally, RABATECH may share account or other information when we believe it is necessary to comply with the law or protect our interests and property. This may include sharing information with other companies, lawyers or government agencies in connection with issues related to fraud or government subpoenas and warrants.
Other information you provide to us
Through surveys, you may provide us with information such as product preferences, reasons for purchasing a product, family and lifestyle information to help us learn more about your shopping preferences. You also may provide such information when you fill out a warranty card about a product you purchased from RABATECH. In addition, you may give us such information if you register for or redeem special offers, discount coupons or other promotions.
We also may ask you to provide us with information about products that interest you and other lifestyle information. We will use such information to learn about your needs and preferences and if you choose to receive further communications from us, to provide you with information about our products services and promotions.
How may I indicate my privacy preferences?
Except as may be required in order to process a transaction, you may choose whether or not to give us your personal information, and if you do, how we use it. If we request your personal information, we will tell you why we are collecting it and seek your consent. Sometimes you will be asked to give your consent expressly (such as by checking a box or clicking on a web page). Other times we may obtain your consent implicitly by asking you to provide information with stated purposes but without any express statement of consent (such as when you order a product or request a catalogue). In other cases, your consent may be implied such as when you respond to a survey when it is understood that we will use the information to learn more about your needs and preferences, or your satisfaction as a customer so as to improve our products and services. In those cases your consent will be understood if you provide us with the requested information. You may notify us at any time that you do not wish us to use your information for any purposes that are not required to complete a transaction by contacting us in any of the ways described at the end of this Notice. You may at any time withdraw or change your consent to our use and disclosure of your information or request us to delete if from our files, subject to legal and contractual restrictions and requirements related to any transaction.
How long does RABATECH retain my information?
We retain your information as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Your contact information which you provide through the customer profile process (described above) is retained until you request us to delete or change it. Information which is created as part of your shopping experience, such as shopping lists, price offers, personal planners and designs, is retained for varying periods up to two years. Certain information is retained for longer periods for our internal audit and quality control purposes.
Does RABATECH share the information it obtains about me with third parties?
RABATECH does not share personal information about its consumers with any third parties outside the RABATECH corporate family for their own marketing purposes. We do share this information with service providers we have retained to perform services on our behalf, but these service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We also may disclose information about you as required by law.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. If the business is transferred, we will provide you with the opportunity to tell us that you would prefer that information about you not be transferred. Should such a transfer occur, we will use reasonable efforts to try to ensure that the transferee uses personal information about you in a manner that is consistent with this Privacy Notice.
How does RABATECH protect personal information?
The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.
Does RABATECH process my information outside of the U.S.?
We may transfer your information outside of the United States for processing and storing. The privacy laws in other jurisdictions may differ from United States privacy laws and in some jurisdictions your information may be accessed by law enforcement authorities or the courts. If you would like to obtain more information about our policies and practices relating to our transfer and processing information outside of the United States, please contact us in any of the ways described below under “How can I contact RABATECH?”.
How does RABATECH update its Privacy Notice?
RABATECH services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed
to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.
Does the RABATECH website contain links to other websites?
The RABATECH website may contain links to other websites that operate independently of RABATECH and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. RABATECH is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
How can I update my personal information and privacy preferences?
We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests.
How can I contact RABATECH ?
If you have any other questions about RABATECH 's privacy practices or about your personal information, please contact us here
00 49 (0)9122 1818-0
or write us at:
Attention: Privacy Notice
Strawinskystraße 47 90455 Nuernberg
We will respond to your inquiry or investigate your concern as quickly as possible.
Last updated: April 23, 2019